Privacy Policy

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Privacy Policy

When other information is collected from you, such as your name and e-mail address, we generally let you know at the time of collection how we will use the personal information. Usually, we use the personal information you provide only to respond to your inquiry or to process your request.

We may share the personal information you provide with other companies we have hired to provide services for us. These companies - our vendors - are contractually bound to use personal information we share with them only to perform the services we have hired them to provide. We do not share, sell, or lease personal information about you to any third-parties for their marketing use. We will release information about you if you direct us to do so, if we are required by law to do so, or in other legally limited circumstances (for example, to protect your account from fraud).

Links to Other Sites

Isten Technologia's website may contain links to other sites for the purposes of providing helpful information to the customer. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Security of Collected Information

We maintain strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action.

Access to Collected Information

You may review and update the information that you provide to us through this website by contacting us as described below.

Contacting Us

If you have any questions about this privacy policy, please use the Contact Us page. We welcome your questions and suggestions about our privacy policy.

Changes to this Policy

Please check this privacy policy periodically to inform yourself of any changes. Although we reserve the right to modify or supplement this privacy policy, we will provide notice to you on this Web site of any major changes for at least 30 days following the change.

Abuse of Services Offered / Right To Refuse Service

You may not use the services of Isten Technologia to post, publish or transmit any unlawful or objectionable information of any kind, including threats, obscenity or pornography, profanity, or,including without limitation, any activity that would constitute or encourage any criminal offense, civil liability, or violate any local, state, national or international law. You may not post or transmit viruses or any other harmful components or inhibit or restrict anyone else from using the Internet.

You may not transmit, reproduce, or in any way exploit any information, software, or other material obtained through Isten Technologia for commercial purposes (other than as expressly permitted by the provider of such information, software or other material). Isten Technologia assumes no obligation to monitor the service. However, you agree that Isten Technologia has the right to monitor the service and disclose any information necessary to satisfy any law, or legal government request, and to operate properly, or to protect itself or its users. Isten Technologia reserves the right to refuse service without notice or to remove any information at its sole discretion.

Isten Technologia will not tolerate abusive customers and expects all customers to respect the Terms and Conditions as set forth on the Isten Technologia website and the client's contract. Customers who verbally abuse employees of Isten Technologia or do not follow our guidelines set forth for completing projects and or communicating support requests will have services terminated immediately and without refund. Isten Technologia does not tolerate abusive, offensive, dangerous, language or behavior. Abusive communications in any form (email, phone, in person, etc.) are not tolerated.

Legal Matters :

If at any time a client or Isten Technologia feels necessary to take matters or disputes to the legal system, Isten Technologia will immediately freeze all services, communications, and transactions with the client until the case has been decided. Isten Technologia is not responsible for any presumed lost profits, work stoppages, or email communications during this time. This also applies if a client threatens or implies that they will take matters or disputes to the legal system. Isten Technologia will not work for a client under threat of a lawsuit or other legal action.

Payment, Fees, & Refunds Policy

Full payment is required before any service is rendered, which includes renewals. For monthly accounts, prepayment is due each 30 days following the date the account was established. Invoices are usually sent by e-mail automatically by our online billing system, unless another billing method is requested by you and agreed upon by both parties. Any work performed outside of an active paid contract period, special promotion, or unless otherwise specified will be billed extra.

If payment is more than 15 days past due, late charge will apply. Isten Technologia reserves the right to remove any web services from viewing on the Internet, to include email access, if payments are not made. If web services are suspended, a re-activation fee will be applied to any outstanding balance before services are restored. In case collection proves necessary, the Client agrees to pay all fees (including all attorney's fees and court costs) incurred by that process.